What our Customers say...


SERVPRO of South and West Charleston, highly recommend them for any of your Restoration needs! Quick Response time, Brandon went above and beyond to help me professionally all the time. Couldn’t recommend them enough

After my washer almost destroyed my upstairs, Dan and his team from SERVPRO really came through. They were able to thoroughly dry and clean the entire area quickly and efficiently. They were very professional and we would definitely use them again!

Dan and his team came in and dried up all the water from a pipe bursting in my home. They were super quick and professional, he even played with my cats. I know who to call if another pipe burst!

Dan Coleman was fast and professional when it came to the water leak coming from my smoke detector.


We have an expansive great room with high vaulted ceilings and fans. After a long/hot summer I noticed the ceiling and fans needed cleaning and knew this was a job we could not tackle ourselves-It required a professional company to get the job done! I chose SERVPRO Charleston and very pleased that I did! They were on time, professional/courteous and respectful of our furnishings. Josh cleaned the area beautifully! I would highly recommend and will definitely call on them again!

Josh with SERVPRO is absolutely amazing! His customer service and professionalism goes above and beyond. He is very efficient, and always has a smile on his face.
Due to an emergency, I had with my residents, Josh has been very helpful and understanding with every single person. Through this entire process, he has always followed up and checked in!

I highly recommend SERVPRO, and always ask for Josh! You will not be let down!

Employees were well trained and very capable to handle the work. They were very professional. Job well done.

I wish to express my satisfaction with your cleaning service. Not only were the technicians efficient and courteous, they were well mannered. It has been a pleasure working with you.

Thank you for the quick response and arrival in the midst of what could have been a worse disaster. 

The team helped make a difficult time less difficult by their awesome patience and kindness. 

The crew was the best. Very professional and hard working. I have told all my friends to call SERVPRO. 

The crew was courteous and knowledgeable. We felt comfortable though-out the entire process. 

We are very satisfied with SERVPRO.  We would recommend SERVPRO to anyone.

The entire crew has been awesome through this process!

Always willing to do whatever I asked and with a positive attitude! 

Crews were very professional and confident while working my water loss.

I liked the water extraction process. Great workers - polite and hard working!

Thank you all so much for the work you did cleaning up our kitchen after our fire. Thank you for sticking with us and showing up everyday until the job was completed. We certainly will recommend you guys to anyone needing this great service!

Thank you! Your guys were so nice, efficient, and always took the time to answer questions. You made our awful situation much better! Thanks again!

Great job from all involved. Your staff made a stressful situation much better. Thank you for everything you did.

SERVPRO was very professional each time they came to my home. 

Very polite and prompt. The service exceeded my expectations.

Made my horrible situation a little more pleasant.. Thanks!

Quick response. They did an amazing job cleaning up our office from some water damage. 

Very friendly and knew exactly what they were doing!

We encountered a couple problems from the bizarre snow storm and SERVPRO came and all of my worries went out the door. Thanks SERVPRO. 

Could not ask for more from SERVPRO! EXCELLENT!

SERVPRO was very polite and professional. They worked hard and fast and their service was amazing. Thanks SERVPRO! 

What a wonderful company! We had to call on you all in the middle of the night and everyone was very fast to respond, professional, and did a wonderful job! We look forward to working with your smiling faces in the future!

Thank you SERVPRO! Your entire staff was courteous and very concerned about our dilemma. Even though water flooded our entire store, we were able to reopen before the holiday season because of your excellent service.

We suffered a major dishwasher leak that ruined our floor. SERVPRO of South & West Charleston were accurate in their assessment of our needs, thorough in their data collection, and patient in explaining everything. They turned what was a bad situation into a manageable one, with a smile and good humor. We would most definitely recommend them to anyone, and will definitely call them again should the need arise. We recommend them highly!

Could not have had a better experience in what was a very difficult time. The crew responded quickly and helped to save my brand new hard wood floors from being damaged. The guys were polite, knowledgeable, and thorough from beginning to end! Thank you so much SERVPRO of SOUTH & WEST CHARLESTON! YOU ROCK!!!

I wish to commend Gary Hinks and his staff of SERVPRO for the fast and professional service that we recently experienced when a leak was discovered in a hot water heater located in an attic. Gary & his team immediately responded with a cost estimate and time frame as well as details of work to be done. They keep us informed as the remediation progressed. When completed and found to my amazement all to be dry as before the water damage. Great Job! Reasonable Cost! Immediate Response!

I cannot begin to express my appreciation for you and all the members of your SERVPRO team. In the midst of a stressful situation, you stepped in and worked late into the evening to make sure the damage to our home was minimized. Your team was compassionate, hard working and eager to resolve the issues. Please express our gratitude to everyone who worked on our home. We are very grateful for each of you. While I hope we never need water extraction again, if we do, you will be our 1st call.

SERVPRO of South and West Charleston did an outstanding job mitigating the water damage from a faulty refrigerator connection. Not only were they prompt and courteous, they gave knowledgeable insight on how to move forward with repairs. The crew was able to save my hardwood floors from replacement with their advanced drying techniques while using state-of-the-art technology to monitor the entire process. I could not have asked for a better experience during my holiday water damage mishap.

Performance was responsive and excellent with good communication. Prompt service – “I called Wilson at 3:00pm Sunday afternoon, worked commenced at 7:00pm Sunday evening.” Through his excellent service and knowledgeable staff the OSB subfloor was saved, resulting in reduced replacement cost and time of restoration.